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Stair Rods USA.com

Question: How long will it take to receive my order?
Answer: Most Zoroufy® orders ship within 24 hours. Zoroufy® ships via UPS Ground, which delivers throughout the US in 2 to 5 days. Guaranteed Next Day, 2-Days and 3-Days shipping services are also available by request at 1-866-554-6999
 

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Question: Is there a minimum quantity I have to order?
Answer: There is no minimum order on any product shown on the website.

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Question: Is there a warranty on Zoroufy® products?
Answer: Zoroufy® warrants all products are 100% free from defect for 1 year or product will be replaced with a like item. Note: Some minor variations in color may occur. This warranty remains in effect only if the recommended cleaning process is used.

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Question: How do I clean my stair rods?
Answer: Zoroufy® products have a protective lacquer coating to resist tarnishing. Use only a dry soft cloth when cleaning the stair rods. Cleansers and abrasives may remove the protective lacquer coating and cause tarnishing. When you clean your carpet, runner or surrounding areas with chemicals or any liquid, remove Zoroufy® products and replace when area is dry.

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Question: Are tubular core (hollow) stair rods as durable as solid core stair rods?
Answer: Tubular core and solid core rods are equally durable. Tubular core rods will not dent under normal use.

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Question: Can stair rods be bent to fit curved stairs?
Answer: Yes, Zoroufy® recommends using only the solid rods from our Heritage® or Dynasty® Collections for curved staircases.

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Question: Will stair rods or stair-holds secure my runner in place?
Answer: Zoroufy® stair rods are designed for decorative use only and not as a form of carpet installation. Use of an adhesive pad, staples, tacks, nails, tack strip, tackless strip or other means of securing carpet is necessary for all stair runners. Zoroufy® does not dictate which type should be used.

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Question: What length of stair rod should I order?
Answer: Zoroufy® recommends our stair rods be at least 1½" longer than the runner width. For example, if your runner is 27" wide, we recommend ordering stair rods at least 28½" long. This allows ¼" space between the runner and bracket.

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Question: Can stair rods be custom cut to fit my runner?
Answer: Zoroufy® offers custom cutting at no additional charge or delay. Stair rods may also be easily cut in the home with a metal cutting hack saw typically available for purchase at any local hardware store. Zoroufy® recommends using a saw blade with 12 to 24 teeth per inch for a faster, smoother cut.

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Question: Can I install stair rods over existing carpet?
Answer: Installing stair rods over existing carpet simply requires longer screws to pass through the carpet and pad before it is anchored into the wood layer of the step. Longer screws, typically 1½" or longer, can be purchased at a local hardware store or are available from Zoroufy® (1½" only) by request at no additional charge.
To visit the official Zoroufy® Website go to: www.zoroufy.com

HOW TO INSTALL YOUR STAIR RODS

For detailed information regarding the dimensions each stair rod collection, as well as easy to follow installation instructions, click the link belowthat corresponds to the the stair rod collection you are interested. A printable PDF file provided by Zoroufy® will open in a new window.

Select Collection Installation Instructions

Heritage Collection Installation Instructions

Sovereign Collection Installation Instructions

Dynasty Collection Installation Instructions

Grand Dynasty Collection Installation Instructions

Stair Rods From $6.99